Onkar’s attention to detail and skill is second to none. Communications between the practice and client are excellent. Everyone in the practice has a very strong commitment to the care and well being of their clients. You are guided throughout and every procedure is explained clearly. Onkar and Mandip were extremely considerate in seeing me at short notice and for this I am very thankful. The treatment I received was of the highest quality. I cannot commend this family practice highly enough. Thank you so much.
Marie Twomey, Albrighton
My 99 yr old father had had ear problems for years. Onkar and Mandip visited him and the problems were irradiated almost immediately. With their professional service and wonderful patient manners I would highly recommend them. Dads hearing aids have given him a new lease of life thanks to these two wonderful people . Very much appreciated.
Jean Martyn, Staffordshire
I’ve been wearing hearing aids for a few years and am now on my third pair, purchased from a well known national hearing aid company. I’ve never been able to hear as well as I might have expected and concluded it was either that my hearing loss was so severe or that the aids had not been set up properly, ever. On reading up about this problem, I decided to find an independent audiologist and so made an appointment with Guru Hearing Care Specialists run by Onkar and his wife Mandip. I explained my problem to them and over the course of a few consultations, I had ear suction to clean my ears, a full hearing assessment and my existing hearing aids completely reset. I can now hear much better as I should have been able to years ago.
I can’t thank Onkar and Mandip enough and would strongly suggest that anyone buying hearing aids for the first time, or who are having problems with existing aids, to give them a try. I really don’t think you’ll be disappointed.
Patrick O’Brien, Rugeley
They did call within the stated time and offered me an appointment for the following morning. The service and staff are first class and fully explained the procedure for the micro suction for my ears which was an appropriate for my problem. In future if I have any further problems I will return here as they are far more knowledgeable and caring than my own GP practice who offered no help to my problem and lacked understanding and empathy. Thank you again.
John Scott, Cannock
The procedure was carried out very quickly and efficiently, without any discomfort.Everyone who dealt with me on the day of the appointment were professional, friendly, polite and helpful. Excellent service from beginning to end.I would have no hesitation in recommending the centre to anyone.
John Shanahan, Shropshire
I found the level of service at Guru Hearing to be exceptional and Onkar provided treatment in a caring and professional manner always explaining to me what he was doing and the treatment was very effective. His explanation included the long term view of my hearing loss and this assisted me to take decisions on future treatment. His service was never hurried and his treatment was very thorough. I would have no hesitation in recommending Guru Hearing to other customers.
I could not have asked for better service. Time was taken to get to know you and you were told about the family run business and every aspect of the procedure. The procedure is totally pain free. Would highly recommend to anybody. Everything was done to the highest standard.
Thank you both so much for your patience, care and attention with my 91 year old mother. Having had NHS hearing aids and not being at all happy with them, she is absolutely delighted with the aids that you recommended. They are comfortable and most importantly she can hear and join in with conversations. She is also using the phone again! We cannot recommend you highly enough.
Isabel Haley (Doreen Sherlock)
First class service everything explained to me before procedure. Wish I had known of this place before, then I would have suffered less. Many Thanks.
Brian Brealey, Wolverhampton
Very Professional service. Microsuction was thoroughly explained beforehand. I only wish I had known about It years ago. I have since recommended 2 other people to Guru Hearing as the very friendly service is second to none. So very Impressed. Thank You.
Julie Parsons, Willenhall
For years I struggled with NHS aids not able to pick up on finer details of meetings and overpowered by sounds in busy environment. Onkar listened to my issues and provided a brilliant solution, he was able to programme my new aids to pickup the most difficult of sounds…I am overwhelmed with the support Onkar and Mandip provide, their service is second to none and I would recommend Guru hearing to anyone.
Karen Whitehouse, Hagley
I was recommended to go to Guru. Initially the most striking thing was Onkar’s enthusiasm for his products. He took time to explain how these particular aids worked…After comprehensive and rigorous testing he decided on the appropriate aids which were ordered and fitted…His policy is that for as long as it takes to fine tune the aids, he is on hand. I was never made to feel I was being demanding or unreasonable. I cannot overstate the levels of service from both Onkar and Mandip. I was about to write that after three months my aids have been tweaked and adjusted and modified and my hearing is now significantly better than it has been for some years – which was true. However this morning one of my dogs ate my hearing aids so Mandip has promised they will find me something to use until they are replaced! Wonderful service, expensive but extraordinarily effective aids. Highly recommended.
Rhona Murfin, Shropshire
Guru Hearing have gone more than the extra mile to provide me and my husband with a professional and personal service. We would both like to thank Guru Hearing for their continued support and would recommend them to anyone looking for a kind, genuine audiology service.
Chris and Robert Lane, Bromsgrove
Just wanted to thank you and your husband for seeing me so quickly. Your customer care was outstanding from start to finish and you helped to put my mind at rest throughout. I will most certainly be recommending your practice to others and will be back again. Wishing you continued success and many thanks again.
Rebecca MacDonald, Bloxwich
I appreciate the thorough investigation and clear explanation regarding my hearing loss and for your advice on choosing the most suitable hearing aids for me. I am very pleased with the outcome – many thanks.
Patrick Wardle, Wolverhampton
I would like to thank you for the amount of time you spend attending to my hearing at each consultation. Your attention to detail is impressive. Your patience, professionalism and level of personal service is second to none. Nothing is too much trouble. Also I’d like to thank you for visiting my 95 year old mother to carry out her hearing test in her home.
Kevin O’Sullivan, Wolverhampton
Guru cleared my ears and the service was phenomenal, ran by really lovely people who know what they are doing and put you right at ease.
Sophie Callaghan, Kenilworth
Excellent… you put my mother in law completely at ease and explained every detail and process clearly.
Kathlyn Heath, Brownhills
Great communication and very well explained along with a great outcome.
Mark Ellis, Hednesford
Excellent treatment and care from start to finish.
Mark Woosnam, Shrewsbury
Excellent explanation, careful treatment , superb results.